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Chapter1

Customer success is the function at a company responsible for managing the relationship between a vendor and its customers. The goal of customer success is to make the customer as successful as possible, which in turn, improves customer lifetime value (CLTV) for the company.

What is it

Losing customers means losing money. Acquiring new customers is a big investment. Not looking after your existing customers means not looking after your investment. Customer Success means happy customers and a growing investment.

Be in the know

Customer success is all about data. Actually, it's really about turning data into information and then turning that information into action. But it starts with data. Lots of data.

AppsForOps Timeline

In a subscription economy, the barriers to customer churn are low. It has become increasingly important to nurture the customer relationship to ensure maximum mutual benefit.

What is it

Easy and familiar. Integrate with Everything. See the whole picture. One and all. Metrics at your fingertips. Finger on the pulse. See clearly. Be in the know.

AppsForOps Timeline

Watch an AppsForOps Timeline demo and see how it provides next level visibility on customer activity spanning your organisation's people, processes and systems.

AppsForOps Timeline

AppsForOps Timeline is a game changing Customer Success software platform.

AppsForOps Timeline

Customer success is all about data. Actually, it's really about turning data into information and then turning that information into action. But it starts with data. Lots of data.

AppsForOps Timeline

And now that AppsForOps Timeline connects with Zapier, you can automatically feed data from thousands of apps onto the timeline with just a few clicks.

AppsForOps Timeline

The AppsForOps Timeline connector for Microsoft Flow allows you to feed data onto the timeline from hundreds of popular apps and services with a no-code approach.

AppsForOps Timeline

If you use MailChimp you can automatically feed MailChimp data onto AppsForOps Timeline to see what campaigns a contact has been sent, what emails they have viewed and what links they have clicked on.

AppsForOps Timeline

Sure, everyone loves cool technology, but cool tech should simplify, facilitate, support and engage. That’s what makes voicebots so compelling now. Voice assistants can easily check all these boxes for business and that is why we are so excited to share a sneak peak of what AppsForOps Labs has been hard at work on.